• Banner 1
  • Banner 2
  • Banner 3

Welcome to KFC Longwater, Norwich

KFC Longwater, Norwich, offers a vibrant dining experience with a menu famous for its juicy fried chicken and flavorful sides. Located at Alex Moorhouse Way, this spacious restaurant boasts ample seating, both inside and outside. Recent customer feedback highlights improvements in service speed, with many noting friendly staff and freshly prepared food. While there have been occasional delays, the quality of the chicken and fries remains consistently high. Diners appreciate the clean environment and the welcoming atmosphere. KFC Longwater stands out for its commitment to customer satisfaction, making it a top choice for chicken lovers in Norwich.

LOCATIONS

Welcome to KFC Longwater, Norwich, a delightful destination for chicken enthusiasts situated at the bustling roundabout of Alex Moorhouse Way. This gem, easily accessible from Dereham Road, promises a unique blend of quality, service, and that signature finger-lickin' goodness that KFC is renowned for. With a capable team at the helm, the restaurant caters to local cravings with a menu packed with delicious chicken options, crispy fries, and flavorful sides.

Recent customer experiences offer a glimpse into the evolving standards of service at this location. A visitor named Clive Fuller shared a transformative story, noting that while his first visit left him waiting too long, his return highlighted a marked improvement, with food being served promptly and piping hot. This turnaround reflects the dedication of the staff to enhance customer satisfaction, as evidenced by returning guests like Dean Reeve, who praised the exceptional service provided by a team member named Kye.

But it's not just the service that impresses. Crystal, another satisfied customer, commented on the juicy and fresh chicken, expertly seasoned fries, and the friendly approach of the staff. It's clear that KFC Longwater has made it a priority to deliver not just meals but remarkable dining experiences. Even during busy hours, diners have noted the spacious and clean ambiance, allowing for comfortable meals whether inside or on the outdoor seating.

While some reviews point to areas needing improvement—such as staff knowledge regarding menu items or cleanliness in restrooms—many patrons acknowledge the restaurant’s potential to grow and adapt. Bob C, a long-time customer, voiced his satisfaction after a previous unsatisfactory experience, emphasizing the importance of consistency and quality that KFC aims to achieve.

KFC Longwater, Norwich stands out not only for its food but also for the commitment of its staff. With friendly service and efforts to maintain high standards, this location aims to redefine fast food dining in the area. Whether you're grabbing a bucket to share or indulging in a solo treat, prepare for a fulfilling experience that honors the legacy of KFC while embracing the local community spirit.

For a taste of what’s cooking at KFC Longwater, reach out via phone at +44 20 3038 1357 or stop by at NR5 0JS. Your taste buds will thank you!

START YOUR REVIEW OF KFC Longwater, Norwich
Clive Fuller
Clive Fuller

Not over busy, but waited 40 minutes from ordering food to receiving it. Second time of visiting and service has not improved, will not use again. Much changed, service faster, waited 5mins today 3/11/23, food piping hot, not overcrowded but busy. Enjoyed.

Michael
Michael

Went to kfc today. The girl who served me was excellent . I was in kfc Longwater about 14:00. I asked the same girl who served me she was cleaning the tables. We had the 6 piece bucket and large popcorn and a burger. I asked the girl what seasoning was on the chips. She went and asked managers. I heard them tell her they did not know. I think they should know. I googled it and found what it was. It also says on that website you can still order normal fries. It does not say that on the self service machines. Also I think the Pepsi max should be either Pepsi max raspberry or mango flavour.. my partner said the ladies toilet was not clean as should as it should have been. I also think there should be place for ppl who have issues with mental health . Like my self I don’t like ppl being near me. Thanks

Crystal
Crystal

Got a takeaway this afternoon. Chicken were juicy and fresh, fries were properly seasoned. Service was prompt, staff were friendly. One of the best KFC I’ve ever had.

Dean Reeve
Dean Reeve

Came in this evening to find it very busy, had a little bit of a longer wait than usual, great customer service from Kye in particular.... I'd say he is a very valuable member of the long water team

Hossam Hamad
Hossam Hamad

Spaceous, clean and good service. As you see in photos, there are plenty of seats and table outside as well. Although it was bit busy, but I was served very quickly. Thanks for the hard working staff out there.

Louis Ward
Louis Ward

Best KFC in Norwich, all these negative comments are impatient and arrogant people. Keep up the good work and wipe the floor with Mile cross KFC.

Bob C
Bob C

I love my kfc but late last year a visit to longwater resulted in luke warm chips staff standing around not interested and overall not an enjoyable visit. Result no more visits for us. Today I gave this one more try. I was met by CARL a happy person who was friendly and professional and served us well. The food was delivered really quick and the meal and chips were pipping hot ( I am impressed with the flavouring of the chips), this was followed with coffee overall an enjoyable meal and experience. This is what KFC should be as I have been using this company for over 45 years today I was impressed. Thanks Satisfied customer.

Rob
Rob

Fast and tasted good. No complaints here!